Course code INN352

INN352 Development and Implementation of Information Systems

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Showing course contents for the educational year 2021 - 2022 .

Course responsible: Andrea Carugati
ECTS credits: 5
Faculty: School of Economics and Business
Teaching language: EN
(NO=norsk, EN=Engelsk)
Limits of class size:
Teaching exam periods:
This course starts in the Autumn parallel. This course has teaching/evaluation in the Autumn parallel.
Course frequency: Annually
First time: Study year 2021-2022
Course contents:

The course Development and Implementation of Information Systems takes a business perspective on the process of implementing information systems in organizations. This is a quite complex process that involves choosing, buying or developing, technically implementing, organizationally implementing, and finally using a new IT in a way that brings value to organizations. The course provides a theoretical foundation for and assists the students in obtaining a skill set for developing and implementing information systems from a business perspective. The purpose is to enable the students, in their future business practice, to participate in the development and implementation of information sysems in both private and public organizations. The course will touch upon the following topics:

  • System selection
  • Systems development models and the tailoring of these models to specific projects
  • System Implementation
  • The integration of system development and implementation
  • Collaboration with users and customers
  • IT-based value creation in organizations and benefits realization
  • Conceptualization, requirements analysis, and design of IT systems
  • IT success models
  • IT driven organizational change
Learning outcome:


After completing the course, the participants will have knowledge of

  • Understand systems development models and the concerns that have driven their design, and being able to tailor these models to specific projects.
  • Understand the factors that increase the likelihood that people will start using IT systems.
  • Understand the organizational factors that influence the implementation of IT systems in organizations.
  • Understand IT-based value creation in organizations and integrate concerns about IT-based value creation into the design and management of IS development and implementation projects.
  • Stakeholders analysis and stakeholders management.


After completing the course, the participants are able to use the concepts, theoretical frameworks, tools, and methods presented in this course to:

  • Analyse a business process and suggest how the process might be improved using IT, define the requirements to IT systems improving the process.
  • Design a strategy for system acquisition (make or buy)
  • Define the development and implementation style based on knowledge about the context, the developers, the information system and the methods.
  • Design implementable solutions that contains both information systems and complementary investments, and being able to manage the related benefits.
  • Manage the key concerns related to internal programming efforts, tailoring of standard systems and outsourcing of development of IT systems.
  • Manage the factors that increase the likelihood that people will start using IT systems.
  • Manage the organizational changes needed for the implementation of IT systems in organizations.
  • Communicate about IT solutions in a way that is understandable for all stakeholders.
  • Collaborate with all stakeholders taking part in systems development and implementation projects.

General competence:

  • problem solving in groups
  • clear and effective presentation in a written and oral form
Learning activities:

A combination of methods will be utilized: 

Case discussions, Lectures, Group assignments, Contributions from external guest lecturers. Active participation is expected. 

Teaching support:
The students will receive feedback in connection with case discussion and mandatory assignments. The students will receive feedback and other learning support in connection with the lectures, mandatory assignments, and other occasions specified at the beginning of the course.
The textbook "Information systems development - Methods in Action" by B. Fitzgerald, N. Russo and E. Stolterman McGraw-Hill, 2002) is used to provide a basic understanding of information systems development. The complete reading list for the course and instructions about the availability of the syllabus will be posted at Canvas before the course starts. Lecture notes (including guest lectures) are part of the syllabus.
The course assumes a basic understanding of the functioning of organizations and the information systems. This includes an understanding of organizational structures, organizational stakeholders, business processes and how IT supports business processes.
Recommended prerequisites:
Mandatory activity:
One mandatory activity to give feedback(passed/ not-passed) in groups and/ or individually. These activity may require active participation in the lectures (e.g., presentations/ workshops) and/ or written assignment. The instructions about the mandatory activities will be given at the course start. The students will be organized in groups at the beginning of the course. Active participation in the group work is compulsory to pass the course. Practical information about the group work (including deadlines for joining the groups) will be given at the start of the course when the number of participants is fixed. The mandatory assignments are valid only for one semester, i.e., if a student wishes to retake the course, the mandatory activities also need to be retaken.

The course will be evaluated with a portfolio assessment based on two group projects where the first project accounts for 40% and the final project 60% of the final grade (A-F).

A retake exam is not organized in this course. Those who do not pass need to take the whole course.

Nominal workload:
125 hours
Entrance requirements:
  • Study specialisations that have this course as mandatory will have a priority: Business Analytics (M-ØA), Digital Business Transformation (M-EI), Business Analytics (M-TDV)
  • Business Administration (M-ØA)
  • Entrepreneurship and Innovation (M-EI), Data Science (M-TDV), Industrial Economics (M-IØ), Data Science (M-DV)

Students enrolled in these programs must apply this course within 24th of August 2021 and the admission process will be based upon the priority listed above. Maximum 70 students can be enrolled in this course. If there are available seats after 24th of August, we will open the course until the course is fully booked.

Reduction of credits:
5 credits overlap INN350
External examiner will control the quality of syllabus, questions for the final examination, and principles for the assessment of the examination answers.
Examination details: Portfolio: Letter grades