Exam on campus with WISEflow Device Monitor

For certain exams on campus, you will have access to use software or resources that are not supported in locked mode with Lockdown Browser. In these cases, the program WISEflow Device Monitor is used instead.

This solution is also used for students with special needs, where access to Lingdys is required.

How does the solution work?

The program WISEflow Device Monitor must be running for you to get access to the assignment and be able to submit your answers in WISEflow.

During the exam period (and only from when you start the exam until you submit), the program will regularly save screenshots of what is visible on your computer screen - the same as what you see on your screen.

You will have access to the screenshots in WISEflow after the exam.
These are intended solely as documentation of the exam process and cannot be used as part of your submission.
The screenshots are automatically deleted after 6 months.
The program is approved by the university’s IT-department.

Before the exam

You must install WISEflow Device Monitor and check that it is working. If the installation does not work or you need help, you must contact us via eksamenshjelp@nmbu.no

On the day of the exam

You must start the program in order to access the exam assignment and submit your answers. Monitoring must be active throughout the entire exam.

During the exam

You may only use permitted aids. Other programs, documents, and files should not be opened or visible on your screen. The course responsible must clarify in advance which aids are allowed for the specific exam.

Permitted aids can, for example, be a browser window with Lovdata Pro or a new, blank Excel document.

A browser window with WISEflow (https://no.wiseflow.net/nmbu) and File Explorer/Finder for temporary storing of submission files will always be allowed because they are necessary to complete the exam.

If you visit other websites, open other programs, or open documents that are not defined as permitted aids, you may be suspected of cheating.

Tip: It is a good idea to turn off notifications (for example, activate "Do Not Disturb" mode) so that no unwanted elements appear on your screen during the exam.

Installation
How to install the WISEflow Device Monitor program:
1. Log in to WISEflow

2. Go to the flow page for the relevant exam and click on "Prepare WISEflow Device Monitor". You can also find the installation file on your profile by clicking on your name in the upper right corner > Edit profile > System tab.
3. Click on "Go to download page", download and open the file, and follow the instructions.
4. You can try "Test Device Monitor", but this only checks whether your operating system and the general PC requirements are compatible. Sometimes, a separate practice exam is also created in WISEflow, which you should use to ensure that it actually works on your computer.
Procedure on the day of the exam
On the day of the exam, you should go to the flow page for the relevant exam and click on "Start Device Monitor" to get ready.
The program should open automatically. Click on the green button "Start monitoring" > "Yes, start monitoring". When you see this final screen, you are ready.
Active monitoring is also indicated by a red border on your screen. Screenshots will not be taken before the official start time of the exam.

On the flow page, you will now see that the program is active and you have access to the exam assignment:
The monitoring stops automatically when you submit your answer or when the exam time ends. After the exam, you can see which screenshots were saved.
Important technical requirements
- Make sure you are using the latest version of the program.
- Your PC must be connected to Eduroam (other networks may also work).
- The following network ports must be open. Most people do not experience any issues with this, but it can be a potential source of error. You can manage this in your PC’s firewall or check if you have a program (e.g., antivirus) that is blocking them.
  - - 80/TCP
    - 443/TCP
    - 88883/TCP
- You cannot use a VPN while running WISEflow Device Monitor.
- Software for virtual machines or remote access (e.g., Citrix, Remote Desktop) must be closed. In some cases, such programs may need to be uninstalled.
See also the following guides on WISEflow’s own pages:
Installation on Mac (may require Rosetta)
On Mac, the program may not work automatically after a standard installation. If that is the case, you can check the following:

Go to the "Applications" folder in Finder and find "WISEflow Device Monitor.app". Right-click and choose "Get Info". In the window that appears, under the "General" tab, you must check the box for "Open using Rosetta".

If you open (by double-clicking) "WISEflow Device Monitor.app", you may be asked if you want to install "Rosetta", to which you should answer yes. After that, WISEflow Device Monitor should be able to be triggered and started as normal via the flow page.

* "Rosetta" is a tool on Mac that allows the computer to open and run software that is not specifically developed for Apple’s own chip. See also: https://support.apple.com/no-no/102527